CodeRED

City of Burkburnett’s Emergency Notification System

 

The City of Burkburnett has implemented a new tool called CodeRED, an emergency notification system capable of placing up to 60,000 telephone calls per hour. A pre-recorded message will be delivered telling residents and businesses about the situation and what action needs to be taken if any.

When a situation arises in Burkburnett, City staff will turn to the Internet and the CodeRED mapping tools to designate a call area based on addresses. With the push of a few buttons, a pre-recorded message describing the situation will be delivered to a live person or an answering machine in the affected area possibly including instructions requiring action on the part of the recipient.

No one should automatically assume his or her telephone number is included. All businesses should register, as well as all individuals who have unlisted phone numbers, those who have changed their phone number or address within the last year and those who use a cellular phone as their home phone. Registration can be completed by clicking on the CodeRED icon and following the instructions.

The system works with cellular phones but requires a Burkburnett street address. People who have recently moved in the city but kept the same listed or unlisted number will need to update their address in the database. When entering information, please fill out all of the screens. The newest data entered will replace the old data.

CodeRED will be used for emergencies or disasters that might call for action like evacuation, sheltering in place, or boiling contaminated water. Once the situation is remedied, a call could be placed to the area signaling that the issue has been addressed and that normal activities can be resumed.